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Flexible, administrative and operational support
for individuals, small businesses and organisations - without the overhead of full-time staff.

About
Me

Sarah Pullen.png

Sarah Pullen

I’m a highly organised and dependable administrative and operations professional, with over 20 years’ experience supporting businesses and organisations to run smoothly and efficiently.
I’ve worked across a range of sectors including construction, telecommunications (Telco) and start-ups, bringing structure, clarity and consistency to fast-paced and evolving environments. My experience includes working with OSS and BSS systems, coordinating people and workflows, and supporting organisations through periods of growth and change. 

Through SKP Solutions, I provide practical administrative and operational support to individuals, small businesses and local organisations. SKP Solutions was created to support people who need reliable, professional help but don’t necessarily require, or want, the commitment of a full-time employee.

I also work alongside a trusted network of professionals, allowing me to offer a flexible and scalable service. This means clients benefit from a wider range of support when needed, while still having a single, reliable point of contact.
 

Services

Business Support

Reliable day-to-day support to help your business run smoothly.

Life Support

Practical help with everyday tasks, from bookings to personal organisation, giving you more time to focus on what matters most.

Organisations

Flexible support for charities and organisations, helping manage admin, coordination, and communication efficiently and professionally.

ServiceM8

Support with ServiceM8 setup and management, helping you streamline workflows, improve efficiency, and keep your business organised.

WHAT COLLEAGUES SAY

“What sets Sarah apart is not just her technical and operational expertise, but her ability to lead with integrity, empathy, and absolute dedication. She has an incredible ability to manage complex projects, navigate challenges, and still make it look effortless — all while keeping the team motivated and supported. On a personal level, Sarah is instantly approachable, genuinely cares about people, and leads by example. Her commitment to her team, colleagues, and the wider company is unwavering. She brings out the best in those around her and fosters a culture of trust, respect, and high performance. Anyone who has the opportunity to work with Sarah will quickly see the impact of her leadership — and just how rare it is to find someone who blends expertise, execution, and empathy so seamlessly.”

WHAT CLIENTS SAY

“We have worked with SKP on a number of projects.  Sarah always delivers the results we want on time, and on budget.

Her attention to details has been invaluable as we have asked her to deliver multiple projects simultaneously.  She is a

pleasure to work with and the most valuable member of my extended team.”

WHAT CLIENTS SAY

“I worked together with Sarah on multiple projects for the past 2.5 years. I always admired her ability to analyse the problem from multiple angles and easily spot all the small details and dependencies that were missed on the initial analysis. She is able to deliver high quality outputs to a tight deadline and always ready to help. It is my pleasure to recommend Sarah to any organisation and I am looking forward to work with her in future.”

WHAT CLIENTS SAY

“I've had the pleasure of working with Sarah, in her capacity of Head of Business Systems, for over 3 years across two organisations:  first at Swish Fibre, and then at All Points Fibre.   Throughout our relationship, Sarah has consistently demonstrated exceptional professionalism, technical knowledge, and a clear vision for her team and their systems.  
Sarah leads a talented team of system administrators, all of who hold an obvious amount of respect for her leadership.  It's clear she leads by example, combining hard work, integrity, and a calm, solutions-focused approach to everything she does.  She has an ability to manage both the day to day technical demands and the broader business goals, ensuring that systems not only run smoothly but evolve with the organisations needs.

Working with Sarah has always been straightforward, productive and enjoyable.  She's respected not only within her own team, but by everyone who collaborates with her - including external partners like ourselves at Dorset Software.

I would highly recommend Sarah to any organisation looking for a capable, respected, and forward thinking business systems leader.”

Get in Touch

Contact us

sarah@skpsolutions.co.uk                                                                                                                                                                                                     

Tel:  0797 004 1523

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